1. Introduction
Nash Realty L.L.C. (“Nash Realty”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly. This Privacy Policy explains how we collect, use, disclose, store and otherwise process personal data when you visit our website, submit an enquiry, communicate with us, use WhatsApp or other messaging channels, or engage with our real-estate services.
2. Information we may collect
Depending on your interaction with us, we may collect your name, mobile/WhatsApp number, email address, property requirements, preferred locations, budget or enquiry details, property ownership or listing information that you voluntarily provide, communications with us, and technical information such as IP address, browser/device information, cookies and website usage data. Where a transaction or legal obligation requires additional documents, separate information may be collected for KYC, AML, regulatory or transaction purposes.
3. How we use personal data
We may use personal data to respond to enquiries; provide brokerage and advisory services; identify properties or potential buyers/sellers; arrange viewings; communicate about transactions; provide customer support; maintain business and compliance records; prevent fraud or misuse; comply with applicable legal, regulatory, AML, DLD/RERA or governmental requirements; improve our website and services; and, where permitted, send property opportunities, market updates and promotional communications.
4. Marketing communications
Where required, we will seek appropriate consent or otherwise ensure that marketing communications are permitted under applicable requirements. You may ask us to stop marketing communications at any time, including by using an unsubscribe mechanism provided in the message or by contacting us. Opting out of marketing does not prevent us from responding to an active enquiry or sending necessary service or transaction communications.
5. Sharing of information
We may share personal data where reasonably necessary with property owners, buyers, sellers, developers, service providers, CRM and communications providers, website/hosting/analytics providers, professional advisers, payment or transaction participants, and competent governmental or regulatory authorities. We do not sell personal data as a standalone business activity. Where third parties process information for us, we expect them to handle it appropriately and only for relevant purposes.
6. WhatsApp and third-party platforms
If you communicate with Nash Realty through WhatsApp or another third-party platform, that platform may process information under its own terms and privacy practices. Nash Realty may use approved service providers to manage business messaging, enquiries and opted-in communications.
7. Cookies and analytics
Our website may use essential cookies and, where implemented, analytics or similar technologies to operate the site, understand usage and improve performance. Non-essential cookies should be activated only in accordance with the consent approach implemented on the website and applicable requirements.
8. Data retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, enforce agreements, and meet legal, regulatory, AML or other compliance obligations. Retention periods may vary depending on the nature of the relationship and information.
9. Data security
We use reasonable administrative, technical and organisational measures intended to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet or electronic storage system can be guaranteed to be completely secure.
10. International processing
Some technology or service providers may process or store information outside the UAE. Where applicable, Nash Realty will seek to use appropriate safeguards and service arrangements consistent with applicable data-protection requirements.
11. Your choices and rights
Subject to applicable law and relevant exceptions, you may have rights concerning your personal data, including requesting access, correction or deletion, objecting to or restricting certain processing, withdrawing consent where processing relies on consent, and raising a privacy concern. Requests can be submitted using the contact details below.
12. External links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Nash Realty is not responsible for the privacy practices of third parties.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The current version will be published on our website with an updated effective date.
14. Contact us
Nash Realty L.L.C.
Dubai, United Arab Emirates
Email: admin@nashrealty.ae
Phone/WhatsApp: +971 58 6807074